Feature #2592

See number of active interventions for users when posting new ticket

Added by jmd over 10 years ago. Updated almost 10 years ago.

Status:ClosedStart date:01/18/2011
Priority:NormalDue date:
Assignee:moyo% Done:

100%

Category:Helpdesk
Target version:0.83

Description

Afficher simplement le nombre de tickets OUVERTS pour ce demandeur?
Cette indication pourrait alors informer le technicien qu'il est possible que cette demande ai déjà été reçue.

Le nombre de ticket pourrait être un hyperlien vers les tickets de cet utilisateur.
Ex: Joe Malpree (3)

le (3) serait un lien vers la page de suivi du genre

cf http://www.glpi-project.org/forum/viewtopic.php?id=22624

Possibilité d'afficher le nombre de tickets totals et actifs


Related issues

Blocked by GLPI Documentation - Task #3102: See number of active interventions for users when posting... Closed 09/08/2011

Associated revisions

Revision 15470
Added by moyo about 10 years ago

See number of active interventions for users when posting new ticket fixed #2592

History

#1 Updated by moyo over 10 years ago

  • Subject changed from See number of active interventions fo users when posting new ticket to See number of active interventions for users when posting new ticket

#2 Updated by moyo over 10 years ago

  • Assignee set to moyo

#3 Updated by moyo about 10 years ago

  • Status changed from New to Resolved
  • % Done changed from 0 to 100

Applied in changeset r15470.

#4 Updated by moyo almost 10 years ago

  • Status changed from Resolved to Closed

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