Use delegation for create ticket
Goal : Permit to a post-only user to create a ticket for others persons.
- Requester : users_id_recipient
- Victim : requester with or without notif.
- Permit to add followups to validate the solution for requester
- SPECS : how to defined which users rights ? permissions on groups.
Into User table : add a field to speficy a user who has the right to create a ticket for you (users_id_delegate)
Into simplified interface - New ticket :
Add This ticket affect myself / other person (add dropdown to select the users where you are delegate)