Feature #2936

Ability to display number of tickets per technician before assignation

Added by walid over 10 years ago. Updated almost 10 years ago.

Status:ClosedStart date:06/24/2011
Priority:NormalDue date:
Assignee:moyo% Done:

100%

Category:Helpdesk
Target version:0.83

Description

When I want to assign a ticket to a technician, I'd like to have statistics on the technician current load (number of tickets opened, assigned, urgency, priority, etc)


Related issues

Blocked by GLPI Documentation - Task #3142: Ability to display number of tickets per technician befor... Closed 09/20/2011

Associated revisions

Revision 15722
Added by moyo about 10 years ago

Ability to display number of tickets per technician before assignation fixed #2936

History

#1 Updated by moyo about 10 years ago

  • Assignee set to moyo

#2 Updated by moyo about 10 years ago

  • Status changed from New to Resolved
  • % Done changed from 0 to 100

Applied in changeset r15722.

#3 Updated by moyo almost 10 years ago

  • Status changed from Resolved to Closed

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