Bug #2943

Mail collector / notification loop

Added by remi almost 10 years ago. Updated almost 10 years ago.

Status:ClosedStart date:06/24/2011
Priority:HighDue date:
Assignee:remi% Done:

100%

Category:Notifications / Alerts
Target version:0.80.1

Description

All email addresses from "To:" (and "Cc:") headers are add as observers to the ticket.

So, the collecteur address will be use as a target for notification.

Associated revisions

Revision 14768
Added by remi almost 10 years ago

[0.80] try to reduce loop, only create main user, use collector name as email and filter it, to be discussed, see #2943

Revision 609
Added by moyo almost 10 years ago

doc for mailcollector : see #2943

Revision 14777
Added by moyo almost 10 years ago

[0.80] Mail collector / notification loop fixed #2943

Revision 14778
Added by moyo almost 10 years ago

report see #2943

Revision 14821
Added by remi almost 10 years ago

[0.80] case insensitive comparaison for email, see #2943

Revision 14822
Added by remi almost 10 years ago

case insensitive comparaison for email, see #2943

History

#1 Updated by remi almost 10 years ago

Proposition de correction:

  • ne pas créer dynamiquement les "observateurs" (éviter de créer le collecteur)
  • filtrer l'email du collecteur, pour l'instant en utilisant son nom

On pourrait prévoir un champ spécifique "email" dans les configs du collecteur.

#2 Updated by remi almost 10 years ago

A noter : le problème n'existe que si un utilisateur ayant l'adresse du collecteur existe dans GLPI.
(ou s'il existe dans l'annuaire et que l'import des utilisateurs est activé)

#3 Updated by moyo almost 10 years ago

  • Status changed from New to Resolved
  • % Done changed from 0 to 100

Applied in changeset r14777.

#4 Updated by moyo almost 10 years ago

  • Status changed from Resolved to Closed
  • Assignee set to remi

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