Feature #3126

X-Priority header of mails may be used in business rules

Added by yllen about 10 years ago. Updated almost 10 years ago.

Status:ClosedStart date:09/13/2011
Priority:NormalDue date:
Assignee:moyo% Done:

100%

Category:Helpdesk
Target version:0.83

Description

Dans la liste des critères se trouve l'en-tête X-Priority. Pouurtant les seules actions possibles concernent l'affectation à une entité.
Ne pourrait-on pas utiliser également ce critère pour affecter la priorité au ticket créé ?
(par ex. on pourrait véhiculer ce critère en champs caché mais il faudrait que le moteur de règle des tickets puisse le traiter)

http://www.glpi-project.org/forum/viewtopic.php?id=25735

Associated revisions

Revision 15883
Added by moyo about 10 years ago

X-Priority header of mails may be used in business rules fixed #3126

History

#1 Updated by moyo about 10 years ago

Effectivement il faudrait intéressant

#2 Updated by jmd about 10 years ago

JMD +1

#3 Updated by moyo about 10 years ago

  • Subject changed from Regles d'affectation des tickets ouverts par mail to X-Priority header of mails may be used in business rules

#4 Updated by moyo about 10 years ago

  • Assignee set to moyo

#5 Updated by moyo about 10 years ago

  • Status changed from Feedback to Resolved
  • % Done changed from 0 to 100

Applied in changeset r15883.

#6 Updated by moyo almost 10 years ago

  • Status changed from Resolved to Closed

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