Bug #3825

Priority in ticket

Added by yllen almost 8 years ago. Updated almost 8 years ago.

Status:ClosedStart date:08/16/2012
Priority:NormalDue date:
Assignee:yllen% Done:

100%

Category:Helpdesk
Target version:0.83.5

Description

I explain :
- you create a business rule to affect priority
=> your ticket is created with with priority
- your user (doesn't have right to change priority) affect the ticket
=> the priority is recalculate

Recalculate priority only if impact and/or urgency change

Associated revisions

Revision 19100
Added by yllen almost 8 years ago

[0.83] priority in ticket - see #3825

Revision 19101
Added by yllen almost 8 years ago

priority in ticket - fixed #3825

History

#1 Updated by yllen almost 8 years ago

  • Status changed from New to Resolved
  • % Done changed from 0 to 100

Applied in changeset r19101.

#2 Updated by moyo almost 8 years ago

  • Status changed from Resolved to Closed

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