Bug #4535

Solution approval does not take into account life cycle

Added by moyo over 7 years ago. Updated over 7 years ago.

Status:ClosedStart date:09/25/2013
Priority:NormalDue date:
Assignee:moyo% Done:

100%

Category:Helpdesk
Target version:0.84.3

Description

Si dans la cycle de vie on interdit le passage à clos du ticket, l'utilisateut se vois quand même proposé l'approbation de la solution.
Faut-il le bloquer meme si c'est un cas particulier ?

voir : http://www.glpi-project.org/forum/viewtopic.php?id=33897

Associated revisions

Revision 21921
Added by moyo over 7 years ago

Solution approval does not take into account life cycle see #4535

Revision 21922
Added by moyo over 7 years ago

[0.84] Solution approval does not take into account life cycle fixed #4535

History

#1 Updated by yllen over 7 years ago

La matrice de cycle de vie du ticket étant attaché à un profil j'aurais tendance à dire oui pour le blocage.
Mais le ticket pourra toutefois être clos si la cloture automatique est définie

#2 Updated by moyo over 7 years ago

  • Status changed from Feedback to Assigned
  • Assignee set to moyo

#3 Updated by moyo over 7 years ago

  • Subject changed from Approbation de la solution to Solution approval does not take into account life cycle

#4 Updated by moyo over 7 years ago

  • Status changed from Assigned to Resolved
  • % Done changed from 0 to 100

Applied in changeset r21922.

#5 Updated by moyo over 7 years ago

  • Status changed from Resolved to Closed

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