Feature #4725

Business rules on on update tickets

Added by moyo over 7 years ago. Updated over 7 years ago.

Status:ClosedStart date:12/17/2013
Priority:NormalDue date:
Assignee:moyo% Done:

100%

Category:Rules Engines
Target version:0.85

Description

see TicketRulesOnModification

sponsorisé par teclib'


Related issues

Blocked by GLPI Documentation - Task #4746: Business rules on on update tickets Closed 01/08/2014

Associated revisions

Revision 22358
Added by moyo over 7 years ago

add condition for rules : manage field display / list display see #4725

Revision 22359
Added by moyo over 7 years ago

Limit rules execution to only updates one see #4725

Revision 22360
Added by moyo over 7 years ago

prepare update case for #4725 not real working
need to limit to real updates (only_criteria)
need to check all criteria / actions

Revision 22361
Added by moyo over 7 years ago

more work on #4725 : action to add actors OK / pass actors add as criteria

Revision 22362
Added by moyo over 7 years ago

add management of rules only launch based on updates fields : only_criteria see #4725

Revision 22363
Added by moyo over 7 years ago

Update only_criteria on rule process see #4725

Revision 22364
Added by moyo over 7 years ago

work on test rules engine see #4725

Revision 22373
Added by moyo over 7 years ago

more work for #4725

Revision 22381
Added by moyo over 7 years ago

Trouble on update ticket : may delete SLA instead of update see #4737
Business rules on on update tickets : management of SLA : see #4725

Revision 22385
Added by moyo over 7 years ago

Minor fix for #4725

Revision 22387
Added by moyo over 7 years ago

work on validation for #4725

Revision 22388
Added by moyo over 7 years ago

do not add twice validation see #4725

Revision 22389
Added by moyo over 7 years ago

fix valiation see #4725

Revision 22390
Added by moyo over 7 years ago

make validation add process more simplier see #4725

Revision 22391
Added by moyo over 7 years ago

end working on validation for rules ticket see #4725

Revision 22394
Added by moyo over 7 years ago

more work for #4725 and for #4738

History

#1 Updated by moyo over 7 years ago

  • Status changed from New to Assigned
  • % Done changed from 0 to 30

#2 Updated by moyo over 7 years ago

  • % Done changed from 30 to 80

#3 Updated by moyo over 7 years ago

  • Status changed from Assigned to Resolved
  • % Done changed from 80 to 100

#4 Updated by moyo over 7 years ago

  • Status changed from Resolved to Closed

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