Feature #4827
Add as associated element of a ticket
Status: | New | Start date: | 03/14/2014 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | - | % Done: | 0% | |
Category: | Integration | |||
Target version: | Not planned |
History
#1 Updated by julien.taste over 6 years ago
This problem is associated with the static method " getAllTypesForHelpdesk " in PHP class commonitilobject ( inc file)
because the names of the plugins are not included in the array
$_SESSION["glpiactiveprofile"]["helpdesk_item_type"]
inside the following code
// Drop not available plugins foreach($ptypes as $itemtype => $itemtype_name) { if (!in_array($itemtype,$_SESSION["glpiactiveprofile"]["helpdesk_item_type"])) { unset($ptypes[$itemtype]); }
}