Feature #4827

Add as associated element of a ticket

Added by yllen over 6 years ago. Updated almost 5 years ago.

Status:NewStart date:03/14/2014
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Integration
Target version:Not planned

Description

http://www.glpi-project.org/forum/viewtopic.php?id=35745

History

#1 Updated by julien.taste almost 5 years ago

This problem is associated with the static method " getAllTypesForHelpdesk " in PHP class commonitilobject ( inc file)
because the names of the plugins are not included in the array
$_SESSION["glpiactiveprofile"]["helpdesk_item_type"]
inside the following code

 // Drop not available plugins
foreach($ptypes as $itemtype => $itemtype_name) {
  if (!in_array($itemtype,$_SESSION["glpiactiveprofile"]["helpdesk_item_type"])) {
      unset($ptypes[$itemtype]);
}

}

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