Bug #5300
Ticket rich text : javascript error when switching to tab "all"
| Status: | Resolved | Start date: | 05/05/2015 | ||
|---|---|---|---|---|---|
| Priority: | Low | Due date: | |||
| Assignee: | - | % Done: | 70% | ||
| Category: | Helpdesk | ||||
| Target version: | 0.85.5 |
Description
With Internet explorer browser, "uploadFile function undefined".
Impact on solution part :
- TinyMCE not initialized in content.
- All dropdown missing.
The js error occurs also on switching from solution to main tab (and vice versa).
On page reload, the error doesn't occur. Only on tab switching.
In attachment, a patch who fixes the issue but I'm not sure of the complete correction.
fix_ticket_tab_all.diff 
(758 Bytes)
Capture du 2015-06-03 09_15_28.png (140 KB)
Capture du 2015-06-04 09_27_09.png (159 KB)
Associated revisions
Test to fix #5300
Ticket rich text : javascript error when switching to tab "all"
History
#1 Updated by moyo over 4 years ago
WHich version of Internet explorer ? I am unable to reproduce.
#2 Updated by orthagh over 4 years ago
- File Capture du 2015-06-03 09_15_28.png added
- Priority changed from Normal to Low
Internet explorer 11 (Edge mode).
After some tests with last trunk version (2015/06/03), the js error "uploadFile function undefined" only occurs on "Solution" to "Ticket" tab switching (after page reload). The inverse switching doesn't trigger errors anymore.
So, TinyMce and dropdowns are correctly loaded.
Screenshot attached.
#3 Updated by moyo over 4 years ago
I think of a missing rand management.
Will try something
#4 Updated by moyo over 4 years ago
- Status changed from New to Resolved
- % Done changed from 0 to 100
Applied in changeset r23516.
#5 Updated by orthagh over 4 years ago
- File Capture du 2015-06-04 09_27_09.png added
Not much better
See screenshot
#6 Updated by moyo over 4 years ago
- Category set to Helpdesk
- % Done changed from 100 to 70
Si tu as une autre idée ou patch qui fonctionne je suis preneur...