Feature #5603

Add technician as assign on adding solution

Added by tsmr 2 months ago. Updated about 1 month ago.

Status:NewStart date:03/31/2020
Priority:NormalDue date:
Assignee:tsmr% Done:

0%

Category:-
Target version:2.2.3

Description

Hello,

We would like to propose a new feature to the plugin (and we develop it if you are ok with it).

If no technician is assigned to a ticket when a technician add a solution or update the ticket to "Solved", this technician is automaticly assigned to the ticket.

Best regards.

behaviors.patch Magnifier (9.32 KB) tsmr, 04/27/2020 11:38 AM

behaviors.patch Magnifier (11.8 KB) tsmr, 04/27/2020 03:40 PM

History

#1 Updated by Anonymous about 1 month ago

Oui c'est une bonne chose

#2 Updated by tsmr about 1 month ago

We added a new feature : add technician group of the assign tech on ticket update

#3 Updated by tsmr about 1 month ago

New patch (with fix config form display)

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