Feature #5609

Add the configuration by entity

Added by yllen 20 days ago.

Status:NewStart date:09/04/2020
Priority:NormalDue date:
Assignee:yllen% Done:

0%

Category:-
Target version:-

Description

Is there any change for the plugin to support different configurations for different entities? We have different needs between entities.

Regarding the configuration for different entities, what we would like is:

Technician assigned is mandatory before ticket is solved/closed
    Description of solution is mandatory before ticket is solved/closed
    Add the logged technician when solve ticket

Best regards,

André Petinga

Also available in: Atom PDF