the mailkb plugin

This extension works from version 0.70 of GLPI or greater.

It allows you to create an email before inserting a new item in the FAQ


After decompressing the archive into the plugin folder of GLPI, log on as administrator:

Menu: Configuration / Plugins / Email KB / Installation

This will create the tables used by the plugin.

Rights Management

Menu: Configuration / Plugins / Email KB / Management rights profile

This step allows you to define user profiles that can use the plugin.


The recipients of the mails may be different between public and private FAQ (KB)