the mailkb plugin

This extension works from version 0.70 of GLPI or greater.

It allows you to create an email before inserting a new item in the FAQ

Installation

After decompressing the archive into the plugin folder of GLPI, log on as administrator:

Menu: Configuration / Plugins / Email KB / Installation

This will create the tables used by the plugin.

Rights Management

Menu: Configuration / Plugins / Email KB / Management rights profile

This step allows you to define user profiles that can use the plugin.

Features

The recipients of the mails may be different between public and private FAQ (KB)